Privacy and Security Policy
Last Updated: August 8, 2022
By visiting the Site or using the Service, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the KlozeAI Terms of Service.
To report any Privacy/Security issue or potential vulnerability, please email admin@klozeAi.com
The information we collect
- KlozeAI’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements
- Gmail fields (Sender, Recipient, Date, Time, Subject, Body for Sentiment Analysis, Attachment Name)
- GCalendar fields (Meeting Organizer, Guests, Date, Time, Meeting Title, Attachment Name)
How we use the information we collect
We use the information we collect on the Site or Service in a variety of ways in providing the Site and Service and operating our business, including the following:
When we disclose information
Data we Collect
|Category of Personal Data||Personal Data Collected||Source of Personal Data|
Internet Protocol address
Email addressMetadata of emails and calendars associated with sales opportunities. (specifically, the following fields: Sender, Recipient, Body for sentiment analysis, Date, Time, Subject and Attachment Name).
You / Third Parties
Customer records identified by state law (including the California Customer Records statute (Cal. Civ. Code § 1798.80(e)))
Internet Protocol address
Metadata of emails and calendars associated with sales opportunities (specifically, the following fields: Recipient, Date, Body for sentiment analysis, Time, Subject and Attachment Name).
You / Third Parties
Internet or other similar network activity information
Interactions with a website, application or advertisement.
You / Affiliates / Third Parties
You may decline to share certain personal information with us, in which case we may not be able to provide you with some of the features and functionality of the Site or Service. You may contact us at firstname.lastname@example.org to request that we update or correct your account information or any other personal information we hold about you, or to request that we delete any information about you, or we may provide a way for you to do that yourself; note that if your information has come to us from a third party source we won’t be able to correct it at the source. When your account is deactivated, KlozeAI will delete your information. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for data backup, archiving, prevention of fraud and abuse, analytics, the satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
Sale of Personal Data
We do not sell your personal data
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of personal information that we collect and maintain. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Site or Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If we learn of a data security incident that compromises or appears to compromise your personally identifiable information, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice through the Site or Service if a data security incident occurs.
Editing and Deleting Your Data
Upon request, KlozeAI will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at email@example.com. If you wish to access, correct, or request the deletion of your personal information, please contact us at firstname.lastname@example.org. KlozeAI has no direct relationship with the individuals whose personal data it processes within its Service. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to KlozeAI’s Client (the data controller). If the Client requests KlozeAI to remove the data, we will respond to their request within 30 days. If as an individual, you wish to identify the specific Client who is acting as the data controller of your Information, please contact email@example.com and we will provide their contact information subject to KlozeAI receiving approval for the release of that information from the data controller.
You can delete your account by sending an email to firstname.lastname@example.org. Subject to the “Limitations on Deletion” section below, when you request us to delete your account for the Service, your data may be permanently deleted from our servers, and access to your account will be disabled. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
KlozeAI will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Clients. KlozeAI will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We may also retain information collected by Third Party usage tracking services in aggregate form, for the purposes of maintaining historical information on the usage of our services.
In addition, copies of your information may remain viewable elsewhere to the extent it has been publicly published by you or otherwise shared by you with others (such as your User Submissions).
We may also indefinitely retain and use any aggregated data derived from or incorporating your Information after you update or delete it, but not in a manner that would identify you personally.
We may also retain Information collected by Third Party usage tracking services in aggregate form, for the purposes of maintaining historical information on usage of our services.
We may also retain your Information to the extent required to comply with (or we deem it reasonable in light of) any laws or regulations.
The Site and Service are hosted in the United States and are intended for users located within the United States. If you choose to use the Site or Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with the storage and processing of data, fulfilling your requests, and operating the Site or Service. By providing any information, including personal information, on or to the Site or Service, you consent to such transfer, storage, and processing.
Choice and State/Location Specific Rights
You may sign-up to receive email or newsletters or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at email@example.com.
We collect information for our Clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent the disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at firstname.lastname@example.org.
You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. We will provide you with the following information:
- The categories of Personal Data that we have collected about you.
- The categories of sources from which that Personal Data was collected.
- The business or commercial purpose for collecting or selling your Personal Data.
- The categories of third parties with whom we have shared your Personal Data.
- The specific pieces of Personal Data that we have collected about you.
If we have disclosed your Personal Data for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of the third-party recipient.We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you with a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates, or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.
If you are a resident of Nevada, you have the right to opt out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at email@example.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.
You have the right to request that we delete the Personal Data that we have collected from you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
To exercise the rights described above, you must send us a request that: (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data (for example, providing us your enterprise email address used to register for the Services), and (2) describe your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify you and complete your request.
We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive, or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
You may submit a Valid Request using the following methods:
We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates, or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.
Nevada Resident Rights
European Union Data Subject Rights / EU Residents
If you are located in the EU, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”). For more information about KlozeAI’s compliance with GDPR, please visit our page dedicated to GDPR.
Changes and Updates to this Policy
We may update this Policy from time to time. If we modify this Policy, we will make it available through the Site or Service, and indicate the date of the latest revision. We will make reasonable efforts to notify you if the modifications materially alter how our privacy practices affect you. Your continued use of the Site or Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of this Policy.
Our Contact Information
Please contact us with any questions or comments about this Policy, your personal information, our use and disclosure practices, or your consent choices by email at firstname.lastname@example.org.